Hyatt Asia Pacific Boosts Brand Lift by 47% With Programmatic Strategy

Hyatt Hotels logo on a blue background
Two hotel guests arriving in a hotel entranceway with luggage

Taking Hotel Marketing to New Heights

Hyatt Hotels Corporation is a leader in the global hospitality industry, operating more than 1,450 hotels and all-inclusive properties in 80 countries. Despite its world-renowned reputation, Hyatt Asia Pacific wanted to boost mid-funnel engagement and consideration for their luxury Grand Hyatt brand in three key markets: South Korea, India, and Hong Kong.

Checking In With the Right Audience

To reach high-value travellers actively researching premium stays, Hyatt Hotels’ Asia Pacific team partnered with StackAdapt to simplify multi-channel media buying, amplify brand messaging, and strengthen measurement beyond traditional revenue KPIs. Here are some of the tactics they used:

Travel Targeting

Used AI-powered targeting to identify and retarget luxury travellers based on their search behaviour and user intent.

Premium Inventory and Creatives

Partnered with StackAdapt’s Creative Studio to develop bespoke creatives and leverage inventory that maximized engagement.

Enhanced Measurement

Accessed real-time insights into campaign performance to optimize campaigns mid-flight and increase overall impact.

Programmatic Hotel Marketing Strategy Boosts Consideration

Hyatt Asia Pacific worked closely with StackAdapt to refine and optimize campaign performance throughout the campaign run. The results: a 43% increase in brand consideration. Together, Hyatt Asia Pacific and StackAdapt continue to push the boundaries of performance marketing and redefine how hospitality brands engage modern travellers.

Christy Chow

Manager, Digital Performance Marketing

Hyatt Hotels Corporation, Asia Pacific

“I was genuinely impressed with the experience working with StackAdapt. The innovative technology they use, including social retargeting tags and the capability to optimize our campaign based on brand lift survey responses, has truly set them apart. As a result, we saw a significant increase in website visits and booking intent, along with a notable halo effect that drove physical visits to our regional hotels.”

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